Terms of service

1. Overview

This website is operated by urban threads. Throughout the site, the terms "we", "us" and "our" refer to (urbanthreads]. By visiting our website and/or purchasing something from us, you engage in our service and agree to be bound by the following Terms and Conditions.

If you do not agree with any part of these terms, you may not access the website or use any services.

2. Access and Account

To access certain features of the website, you may be required to create an account.

You agree to:

• Provide accurate and complete information
• Maintain the confidentiality of your account credentials
• Accept responsibility for all activities under your account

We reserve the right to suspend or terminate accounts that violate our terms.

3. Our Products

We offer home essentials products through our online platform.

We make every effort to display product colors, images, and descriptions accurately.

However, we cannot guarantee that your device display will be completely accurate.

We reserve the right to:

• Modify or discontinue products without notice

• Limit quantities of any products
• Refuse orders at our discretion

4. Orders

By placing an order, you agree that:

• All information provided is accurate
• You are authorized to use the payment method
• Orders are subject to availability and confirmation

We reserve the right to cancel or refuse any order for any reason including suspected fraud or unauthorized transactions.

5. Price and Billing

All prices are listed in INR (E) unless stated otherwise.

We reserve the right to:

• Change prices without prior notice
• Correct pricing errors

• Refuse or cancel orders if incorrect pricing occurs

You agree to provide current, complete, and accurate billing information.

6. Shipping and Delivery

We aim to process and ship orders within the estimated timeframe mentioned on the website.

Delivery times may vary due to:

• Location
• Courier delays
• Unforeseen circumstances
  We are not responsible for delays caused by third-party shipping services.

Risk of loss passes to the customer upon delivery.

7. Returns and Refunds

We accept returns within [7 days] of delivery if the item is unused and in original packaging.

Refunds will be processed after inspection of the returned product.

Shipping charges may be non-refundable unless the product is defective or incorrect.

8. Intellectual Property

All content on this website including:

• Logos
• Images
• Product descriptions

• Graphics
• Website design

is the property of my and is protected by copyright and intellectual property laws.

Unauthorized use is strictly prohibited.

9. Privacy Policy

Your privacy is important to us.

We collect personal information such as:

• Name
• Contact details
• Shipping address
• Payment information

This information is used only for order processing, customer service, and improving user experience.

We do not sell or share personal data with third parties except as required for order fulfillment or legal obligations.

10. Feedback and Reviews

If you submit feedback, reviews, or suggestions:

• You grant us permission to use them without restriction
• We may edit or remove content that is inappropriate or misleading

  You agree not to post unlawful, abusive, or harmful content.

  11. Limitation of Liability

  We are not liable for:

  • Indirect or incidental damages
  • Loss of data or profits
  • Issues arising from misuse of products

  Our liability is limited to the amount paid for the product purchased.

  12. Changes to Terms

  We reserve the right to update or modify these Terms at any time.

  Changes will be effective immediately upon posting on the website.

  13. Contact Information

  For any questions regarding Terms and Conditions, please contact us:

  Email: urbanthreadstoresite@gmail.com

  Phone: 7208971191

  Address: mumbai